If your control panel has issues, try the onboard reset buttons on the power supply. If after you try a reset and it doesn’t fix the problem, please contact our support team by filling a support ticket and someone will get back to you shortly.
Why doesn’t my control panel work right?
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How do I care for my panel?
Wipe with a soft, dry cloth Avoid liquids entering the device Store in a cool, dry place
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Can I combine it with other treatments?
Yes! Use alongside skincare, exercise recovery, or infrared sauna sessions. Avoid combining with photosensitizing treatments unless approved by a professional.
most the questions answered in our therapy guide
Get all the information you need at once. What is the best temperature setting for my infrared sauna?
What kind of wood are Health Mate saunas made of? What does low EMF mean?
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