Can I use my sauna outdoors?
Health Mate saunas are made for indoor use, and we don’t recommend placing them outdoors. Additionally, having your sauna inside your home provides convenience and added comfort. However, sometimes your space
FAQ Category: Installation & Assembly
How do I properly wire my sauna?
Before operating your sauna, you want to make sure it is properly wired and plugged in. Each Health Mate sauna has basic plugin requirements, but please note: Do not use power
How do I replace my Bluetooth CD player?
If your Bluetooth CD player becomes inoperational, first check to see if the issue is your 12v converter following these steps: To replace the CD player To install your New
How do I use the wall receptacle that came with my sauna?
If your sauna came with a 20-amp receptacle, (ASE-3 and CSE-3 models), you’ll need to install a 20-amp line. Besides using the 20-amp receptacle provided, first make sure that the circuit
Is it safe to install my sauna on a carpeted floor?
Health Mate saunas can be placed anywhere there is a flat, dry surface that can support the weight of the sauna. This includes wood flooring, tile, concrete, laminate, pressure-treated wood,
What are they extra metal parts in my accessory box for?
Your sauna may have come equipped with a CD player, and if so, you’ll find two flat metal parts in a small plastic bag when you’re assembling your infrared sauna.
Why don’t the electrical cords connect?
As you’re assembling your sauna and connecting the electrical cords, be sure to plug both the female end of the AC power cord and the floor power cord into the sauna power
Where can I get my sauna manual?
Each Health Mate infrared sauna includes an operator’s manual upon delivery. This includes tips on cleaning, installation, and assembly, as well as how to prepare for using your sauna. If
What if my Chromotherapy LED panel isn’t working right?
We want to make sure the connection to your light panel is secure. It might be the 12-volt DC adapter isn’t functioning correctly. When the Chromotherapy LED flickers it is
How do I assemble my infrared sauna?
How do I assemble my infrared sauna? Each Health Mate Sauna is designed to easily assemble using a latch-buckle system. In around 30 minutes, two people should be able to