FAQ Category: Operations & Troubleshooting

If your chromotherapy remote stops working, there are two things to check. First, make sure the “light” button on the control panel that is attached to your sauna is turned on.

Once your sauna is powered on, here’s how to get your device to connect to Bluetooth:  To Use the AUX Audio System Start by connecting one end of the included

Use the following instructions and see the diagram below to unlock or lock your sauna control panel: Professional Edition Hold ‘temperature down’ and ‘lock’ at the same time for about

Health Mate wants you to enjoy your sauna experience, and that means being able to listen to your favorite music! If you have a CD player in your sauna but

Once you have turned on your sauna, tap the Temp- and Temp+ buttons at the same time and hold for 5 seconds until the display shows F-C. Tap again at the same

When you unplug your sauna, you might find that the radio display says ‘MW’ instead of ‘AM’. This means it reset to European tuning.   To return to your AM stations,

When you unplug your sauna, you might find that the radio display says ‘MW’ instead of ‘AM’. This means it reset to European tuning.   To return to your AM stations,

One of the desirable features of our Health Mate saunas is the Reserve option. This is a great way to have your sauna heated before you arrive home or when

The “LO” display simply means your infrared sauna has not reached 90 degrees yet. Once your infrared sauna reaches 90 degrees F, it will start to display actual numbers. The

We do not recommend keeping your chromotherapy remote inside your sauna. The remote is designed to change the colors of the chromotherapy light to your desired setting. However, keeping the